Hi Chris,
My steering wheel cover arrived at the start of the week. Just wanted to drop you an e-mail thanking you for the astonishingly good work you have done.
I was like a kid at Xmas when I first opened up the box, it looks fantastic.
It has been on for 2 days and so far everyone has commented on it that has been in the car.
I have had my tatty old steering wheel cover from my BMW X5 brought back to life! I went for the Gloss Carbon Fibre look and My God – I could not believe my eyes as I opened the box to see my new cover.
Carbon dipped BMW steering trim
The quality of the work is astonishing and it looks nothing short of perfection fitted to my car – and best of all it looks OEM as if BMW put it there themselves. It has been fitted to my car for all of 2 days and every single person has commented on it.
It was not only the quality of work I was so impressed by at Wicked Coatings – it was the full service from start to finish.
Chris was prompt at returning e-mails that gave you friendly advice and help. I was kept up to date on almost a daily basis of how long my part would take to complete. The part was turned over and back to me in around a week which I thought was fantastic. I phoned up to make payment and the staff member on the phone could not have been more helpful. Lastly, receiving my part – it was delivered on time as promised and the attention to detail in the packaging was superb, guaranteeing that your part would be delivered in one piece. Many companies out there could take a leaf out of the high standard of your customer service – the customer was made to feel important.
Congratulations on running a superb business. I will not hesitate to prompt people to use your service and I myself have already started to look around the car to see what else I can get you to do.
Many thanks again for all your work.
Scott